🔒 Privacy Policy

399 GameYour - account
How secure is your data —
Full details in Bengali

When you create an account or place a bet on 399 game, certain information is collected. This page clearly explains how that information is stored, used, and kept secure.

Last updated: February 2026 SSL 256-Bit Encrypted
Encrypted StorageAll data stored in encrypted form
No Third-Party SalesYour data is never sold
You're in controlView or delete your information at any time
No Spam EmailsNo marketing messages are sent without your consent
Security AuditRegular security reviews are conducted
🛡️ Our Commitment

What we do to protect your privacy

Keeping your data safe on 399 game is our top priority

Maximum-strength encryption
Every transaction and piece of personal data is secured using 256-bit SSL encryption.
Secure data storage
Your data is stored on encrypted servers. Passwords are never saved in plain text — they are stored using a hashing method.
Consent-Based
Your consent is obtained before any data is collected. You can opt out of marketing communications at any time.
No Third-Party Sharing
Your personal data is never sold or shared with advertisers or external organisations.
User Controls
You can view, update, or request deletion of your saved information at any time.
Regular Security Audits
Our technical team conducts regular security audits to ensure there are no vulnerabilities.

This Privacy Policy 399 gameApplies to all services on -. By using the website or app, you are considered to have accepted this policy. For any questions, contact us at support@399game.app.

Section 01
What information is collected

399 gameCertain information needs to be collected when you register and use services on -. This information falls into two categories — what you provide directly and what is collected automatically.

What you provide directly includes:

  • Name, mobile number, and email address (collected at registration)
  • Date of birth (for age verification)
  • Payment details such as bKash or Nagad number
  • National ID details, where required for identity verification

Automatically Collected Information:

  • IP address & device type
  • Browser information and operating system
  • Page visit history & session duration
  • Login time & approximate location
We only collect information that is genuinely necessary to provide our services. No unnecessary data is requested.
Section 02
How your information is used

399 gameData collected on - is used for specific purposes only. No information is used outside its stated purpose.

Data Type Purpose of use
Name & mobile number Account management & communication
Date of Birth Age verification (18+)
Payment Information Deposit & withdrawal processing
IP & device Security & fraud prevention
Browsing History Service improvement and personalised experience

We may use your information to send personalised offers and promotions — but only where you have given consent to marketing communications. You can withdraw that consent at any time.

Section 03
Who Your Data Is Shared With

399 game Your personal data is never sold. However, there are certain limited circumstances where sharing information may be necessary:

  • Payment Service Provider: Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.
  • Technology Provider: With trusted technical partners who manage our servers and databases, and who are bound by the same privacy standards.
  • Legal obligation: If legally required to disclose information by a court order or government directive, we will comply.
All our third-party service providers are contractually bound to uphold our privacy standards. They are not permitted to use your data for any other purpose.
Section 04
Cookies & tracking

399 gameThe - website uses cookies. Cookies are small text files stored in your browser. They help us remember your login status and improve the overall functionality of the site.

Types of cookies we use:

  • Essential cookies: Required for login and security — these cannot be disabled.
  • Performance cookies: To understand which sections of the site are used most.
  • Preference cookies: To remember your language and display preferences.

You can disable cookies from your browser settings. However, doing so may prevent certain features — such as auto-login — from working properly.

Section 05
Data security practices

399 game Industry-leading technology is used to protect your data. Our security is multi-layered — not dependent on a single password.

  • All connections are encrypted via TLS/SSL.
  • Passwords are hashed using the bcrypt algorithm — even we cannot see them.
  • Payment information is handled in compliance with PCI-DSS standards.
  • Only authorized personnel may access the server.
  • Monthly security reviews and penetration tests are conducted.
  • Automatic alerts are sent if a suspicious login is detected.
In the event of a data leak or security breach, affected members will be notified within 72 hours.
Section 06
Children's Privacy

399 gameAll services on - are strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

Date of birth is required at registration, and anyone under 18 cannot complete the sign-up process. If we become aware that a minor's information has been submitted to us, it will be deleted immediately.

If a parent or guardian believes their child has created an account on 399 game, please contact support immediately — we will take swift action.

Section 07
Your Rights & Controls

399 gameYou have full ownership of your personal data on 399 game. We believe users are the true owners of their information.

  • Right to access: You can request to see what personal information we hold about you.
  • Right to Rectification: You can submit a request to correct any inaccurate information.
  • Right to Erasure: After closing your account, you may request that your data be deleted.
  • Portability: The ability to export your data in a standard portable format.
  • Right to Object: The right to object to your data being used for specific purposes.

To exercise any of these rights, email us at support@399game.app. We will respond within 3 business days.

Section 08
Policy changes & contact

399 game This privacy policy is updated from time to time. If significant changes are made, you will be notified via your registered email and in-app notifications.

The date of the most recent update will always be shown at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions or concerns about this privacy policy, please reach out to our support team. We are always ready to help in Bengali.

❓ Frequently asked questions

A Few Things About Account Use

399 game generally does not charge any processing fee for withdrawals. However, your mobile banking service (such as bKash or Nagad) may apply their own transaction charges, which are outside our control. The standard daily withdrawal limit is ৳5,00,000. VIP members are entitled to higher limits based on their VIP tier. The minimum withdrawal amount is ৳200. Winnings from bonuses are subject to wagering requirements before they can be withdrawn.

If you forget your password, click the "Forgot password?" link on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Once you confirm your identity with the code, you can set a new password. The whole process usually takes 3 to 5 minutes. If you don't receive the code, check your spam folder or reach out to our support team via live chat — they'll assist you in Bengali.
🔐 Safe & trusted

With the confidence that your data is safe
Enjoy with Peace of Mind

Your personal information at 399 game is protected with the highest level of security. Register now and enjoy the best gaming experience in Bangladesh.

18+ Only · SSL Encrypted · Data Never Sold

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